Hosting - Email Setup

Email Setup:

Please read this Important Note First:

While reading these instructions, please be sure to substitute your domain (the part that comes after the "@" symbol in your email address) wherever you see "yourdomain.com" in the instructions.

Be sure to use your FULL email address as your user name/account. The most common problem encountered is log in problems due to using only the part of the email address before the "@" as the user name/account.

Webmail and Account Settings:

You may check your email and update your account password and other settings using any browser by going to: https://webmail.yourdomain.com (substitute your domain for "yourdomain.com"). Don't forget to enter your FULL email address as your username. Upon login, you'll see the following screen. To change your account settings, click on "Options" at the top of the screen:

Webmail Settings

The options screen; click on "Login" on the left to change your password:

Webmail Settings

Login update screen:

Webmail Settings

Email Client Setup:

Most email clients will be able to automatically determine settings during account setup. For email clients that require manual settings, please consult the instructions for your email client and use the settings below:

Notes on Email Security:

"Is it safe?"

First off, operate under the understanding that no email communication is so important that it's worth compromising your identity, your company's identity or all of the files on your entire network due to malware. If it's truly important, the sender will contact you another way. Note that financial institutions, courts and other government institutions will never use email to contact you regarding financial or legal issues.

Given the understanding of the axiom above, here are some basic safe practices to employ when using email:

  1. Attachments.  
    Attachments are the biggest threat you will encounter when working with email. We recommend the following best practices:
    1. If you receive an attachment from someone you DO NOT KNOW, DO NOT OPEN THE ATTACHMENT UNDER ANY CIRCUMSTANCE. If you think that it may be from a legitimate sender, call them on the phone to confirm the purpose and nature of the attachment. DO NOT REPLY TO THE EMAIL. If you confirm that it is legitimate after speaking with sender on the phone, copy the attachment to your desktop and scan it with your anti-virus program before opening it. DO NOT OPEN THE ATTCHMENT DIRECTLY FROM WITHIN THE EMAIL.
    2. If you receive an attachment from someone you DO KNOW and it is either a regularly scheduled attachment or one you are expecting, copy the attachment to your desktop and scan it with your anti-virus program before opening it. DO NOT OPEN THE ATTCHMENT DIRECTLY FROM WITHIN THE EMAIL. If you are not expecting the attachment, call the sender on the phone to confirm the purpose and nature of the attachment before copying and scanning it. Even though an attachment may be from, or appear to be from someone you know, it can still harbor malware.
  2. Links
    Do not click on links in emails. Rather, right-click the link, copy link location and paste it into a blank notepad document. If the link looks suspicious, (something like uberKrackerHacker.ru), do not proceed. If it is a legitimate link that's relevant to the subject of a message that you are expecting from a known sender, proceed to the site.
  3. Client settings
    We suggest the following best practices for your email client:
    1. Turn off the email preview pane
    2. Send and receive email in plain text. While HTML emails look nice, they can also hide malicious links and other objects. This is not possible in plain text email.
  4. Typical Scams
    Malware writers and sacmmers look for "low hanging fruit" and depend on social engineering to get you to do what they want. A few typical scenarios:
    1. Incoming invoices, receipts or other financial documents.
    2. Microsoft support. Microsoft does not take phone calls. If someone purports in communications or on a website that they're from Microsoft, they're not.
    3. Shippers. DHL, UPS, FedEx, etc... will only send notifications regarding a specific shipment if you subscribe to notifications on their website. If you've not subscribed to notifications, it's a scam.
    4. Your ISP: Scam messages telling you that your email account is over quota, etc.. are rife. Messages from Angil Design will have our signature and come from angildesign.com (NOT uberKrackerHacker.ru).